Cheese Club Subscription
$79.00 every 3 months for 12 months
Join our Cheese Club and receive exclusive Rogue Creamery cheeses, artisanal accompaniments and more, hand-picked and delivered right to your door every 3 months!
Each Cheese Club subscription includes 4 seasonal Boxes, with 1 box delivered to you every 3 months over the course of 12 months. Cheese Club subscriptions do not auto-renew, and you can cancel your subscription any time.
THE SPRING 2021 BOX INCLUDES:
Click here or scroll down for more details about billing, shipping and more.
How long is a Cheese Club Subscription?
Cheese Club subscriptions last for one calendar year, and include 4 total shipments (one seasonally curated box every 3 months.) Subscriptions will not auto renew after the one year membership and must be purchased again to restart the program. Members may cancel at any time – click here if you need to cancel your Cheese Club subscription.
How much does the Cheese Club cost?
Each Cheese Club box costs $70. While you’ll enter your payment method at checkout, you won’t be charged until your first Box ships. After that, you’ll be charged $70 on each subsequent ship date for the duration of your subscription, for a total of 4 charges. Subscriptions do not auto-renew, but you’ll be notified via email when your subscription is ending so you can choose to resubscribe if you like.
What’s included in a Cheese Club Box?
Cheese Club Boxes contain seasonal and limited edition offerings curated by Rogue Creamery’s cheese experts – each box will be different from the last, but you’ll always receive a variety of cheese, plus other accompaniments and surprises.
Is shipping extra?
Nope. 2-Day shipping is included in the price of each Cheese Club Box.
Can I substitute an item in my Cheese Box?
Sorry! No substitutions allowed.
Can I skip a delivery?
Members can’t skip deliveries, but we’d be happy to reschedule when your Box will arrive. Get in touch if you need to reschedule your box. (Link to a contact form going to firstname.lastname@example.org)
I live outside of the continental U.S., can I still subscribe to the Cheese Club?
At this time, we are able to ship to all 50 states in the U.S., including Alaska and Hawaii. No international shipping is available at this time.
There’s an issue with my Cheese Club subscription.
We’re happy to help! Get in touch and let’s find a solution. Link to the email@example.com contact form
When will my card be charged? The card you entered at checkout will be charged each time a Cheese Club Box ships. Cheese Club Boxes ship on a set schedule. The shipping schedule for the next 4 boxes is available at the bottom of this page. Once you purchase a subscription to the Cheese Club, your card information will be securely saved and won’t be charged until your first seasonal box ships. The remaining 3 charges in your subscription will occur with each subsequent Cheese Club Box shipment. For example: If you purchase a Cheese Club subscription in October of 2020, the next box to ship will be the Winter 2020 box on December 16. Therefore, your first Box will be the Winter 2020 Box and your card will be charged on or around December 16 when that box ships. You’d receive and be charged for 3 more boxes, the Spring, Summer, and Fall 2021 boxes for a total of 4 boxes before your subscription expires.
How often will I be charged? You’ll be charged once per box shipment, for a total of 4 charges per subscription. Box shipments occur once every 3 months, and the notification of a box’s shipment also serves as notification that your payment method has been charged. If payment fails, we will notify you.
Why did my payment fail? Your subscription auto-charges the card you entered at checkout. If there’s an issue with that payment method, the charge may fail and you’ll be notified. If you’re unsure why your payment method may have failed, contact your financial institution. If you need to change your payment method, get in touch with us. link to firstname.lastname@example.org contact form
What happens if my payment fails? We’ll attempt to contact you 3 times before your subscription is affected.
How can I update my payment method? You can update your payment method by logging into your RogueCreamery.com account and managing your subscription. If you’d like a team member to help, please call one of our customer service team members at 541-665-1155 x175.
How does payment work? Is it secure? When you enter your card at checkout, your billing information is encrypted via our secure payment gateway and your card is authorized. A token linked to your payment method is saved by the payment gateway for recurring payments – your billing information is never stored on Rogue Creamery.com.
When will my Cheese Box arrive?
To ensure availability of limited release and exclusive products, your Cheese Club box ships on a set schedule every 3 months. Click here (link to the Upcoming Cheese Club section of the Cheese Club page, the section with the 4 cows) to view the shipping calendar for the next 4 Cheese Club boxes. If you need to arrange an alternate ship date for your box, contact us at least 7 days before the next box ships.
How will I know my Cheese Box has shipped? We send you tracking each time a Box ships. Tracking information will be sent to the email provided at the time of subscription.
I just signed up for the Cheese Club. How long until I get my first Box?
Cheese Club Boxes ship on set dates each season to ensure availability of limited release and exclusive products. Click here (link to the Upcoming Cheese Club section of the Cheese Club page, the section with the 4 cows) to view the shipping calendar for the next 4 Cheese Club boxes. All subscription members who join Cheese Club at least 7 days before a shipment will receive that Box.
Can I choose when my Cheese Club box will ship?
Cheese Club Boxes ship on set dates each season to ensure availability of limited release and exclusive products. Contact us (link to email@example.com contact form) at least 7 days before the ship date of your Box if you’d like to arrange a different shipping date. If you contact us less than 7 days before the ship date, we can’t guarantee we’ll be able to accommodate your request.
What if I’m not home? Your cheese ships FedEx 2-day express, in insulated packaging that helps your cheese stay safe from extreme temperatures and damage – it should be waiting for you safe and sound. If you know you won’t be able to receive your box for an extended period (like a vacation,) contact us (link to firstname.lastname@example.org contact form) at least 7 days prior to your Box’s ship date and we can arrange a different delivery date.
Can I change the shipping address for my Cheese Club Box? Yes! You can change your shipping address by logging in to your Rogue Creamery account and managing your subscription, or by contacting us (link to email@example.com contact form) at least 7 days prior to your Box’s ship date. Please note that address changes made less than 7 days prior to your Box’s ship date may not go into affect until the subsequent shipment.
I want the next Cheese Club Box but I haven’t signed up yet. What’s the shipping cutoff? Contact us (link to firstname.lastname@example.org contact form) at least 7 days before the ship date of your Box if you’d like to arrange a different shipping date. If you contact us less than 7 days before the ship date, we can’t guarantee we’ll be able to accommodate your request.
How do I cancel my Cheese Club subscription? To cancel your Cheese Club Subscription, call one of our customer service team members at 541-665-1155 x175.You must cancel your subscription at least 7 days in advance to the scheduled shipping date for your cancellation to be honored.
I canceled my subscription but I still received my next Box and was charged. What gives? If we receive your cancellation request less than 7 days prior to a Box shipment, your cancellation goes into effect after that box ships..
I didn’t like my box. Can I get a refund? Due to the perishable nature of our products, Rogue Creamery does not offer refunds on shipments. If you experience a late delivery at the fault of a carrier (FedEx or UPS), we will gladly re-ship your package. In this instance, please contact customer service within 48 business hours of your original delivery date at 541-665-1155 x175 for a re-shipment.
My subscription was canceled because of a payment issue. Your subscription auto-charges the card you entered at checkout. If there’s an issue with that payment method, the charge may fail and you’ll be notified 3 times before we cancel your subscription. If your subscription was canceled due to payment failure, you can resubscribe with a different payment method.